Privacy Policy

1. Overview

This Privacy Policy explains how House Goblin ("House Goblin," "we," "us") collects, uses, and shares information when you use our service (the "Service").

2. Information we collect

We collect:

• Account information: such as email address and basic account metadata.
• User Content: such as photos, documents, notes, and home-related information you submit.
• Usage and device data: such as pages viewed, feature usage, IP address, device/browser information, and timestamps.
• Payment information: if you subscribe, our payment provider processes your payment details. We receive limited billing information (for example, plan type, status, and partial identifiers).

3. How we use information

We use information to:

• provide and operate the Service,
• process subscriptions and manage accounts,
• improve the Service and troubleshoot issues,
• communicate with you about the Service (including support),
• protect against fraud, abuse, and security risks,
• comply with legal obligations.

4. AI processing

We may process your User Content using automated systems to generate responses and summaries. To provide AI-powered features, we may send User Content to service providers that help us run the Service (for example, Google Cloud Platform and Gemini). These providers process data on our behalf. We do not allow these providers to use your User Content to train their models for others.

We do not sell your personal information. We do not use your private User Content to train models that are made available to other customers. We may use de-identified or aggregated data to improve the Service.

5. How we share information

We share information with:

• Service providers who help us run the Service (hosting, analytics, customer support, email delivery, payment processing, and AI processing).
• Legal and safety: if required by law or to protect rights, safety, and the Service.

We don't share your User Content with third parties for their own marketing. We do not use your User Content for targeted advertising.

6. Data retention

We keep information only as long as necessary to provide the Service and meet legal or operational requirements. You can request deletion of your account. Some limited records may be retained for security, billing, fraud prevention, and legal compliance.

7. Security

We use reasonable safeguards designed to protect information. No system is completely secure, and we can't guarantee absolute security.

8. Your choices

You can request access to or deletion of your information by contacting us at hello@housegobl.in. You can opt out of non-essential communications by following unsubscribe instructions or contacting us.

9. International users

If you access the Service from outside the United States, your information may be processed and stored in the United States (and other locations where our service providers operate).

10. Children

The Service is not directed to children under 13. If you believe a child under 13 has provided us personal information, contact us and we'll take appropriate steps.

11. Changes

We may update this Privacy Policy. If changes are material, we'll post an updated version and update the "Last updated" date.

12. Contact

Questions about this Privacy Policy: hello@housegobl.in